plumb
Our mission

We're here to end the shakedown on your home.

Somewhere along the way, calling a plumber or an AC guy stopped feeling like getting help and started feeling like getting sold. We're building the opposite of that. A simple tool that hands power back to the homeowner: a real price, real information, and real choice.

The problem

You're not imagining it. The quote really is that high.

Get three quotes for the same AC replacement and you can easily see numbers from $6,000 to $20,000 for the same box in the same driveway. That's not a market. That's a game, and you're the one who doesn't know the rules.

Consumers' Checkbook found the same home service job can cost more than 3x as much from one company to the next. Not 30 percent. Three times the price.

Most homeowners don't call around. They pick the first company that answers, trust the person in the uniform, and sign. That's exactly what the industry is built around.

What's really happening

Four things they'd rather you didn't know.

You can't see the real price.

There's no menu, no published pricing, no easy way to compare. The number you get is whatever the salesperson in your living room decides you'll pay.

Many technicians are paid to sell, not to fix.

Many big companies run their techs on commission. Their bonus goes up when they replace instead of repair, and when they upsell instead of listen.

Fear is the closing tool.

"This could take the whole system down." "You don't want to keep pouring money in." These lines aren't accidents. They're trained.

Marketing is baked into your bill.

Trucks, TV ads, Google Ads, the wrap on the van in your driveway. You pay for all of it in the quote, whether you asked for it or not.

None of this is the fault of the person in your driveway. Most of them hate it too. It's how the companies above them are built.

The math

Contractors are openly coached to mark up parts at least 100%. Sometimes 300 or 400.

That advice comes from Jobber, one of the biggest software platforms the trades use. It's not a secret. It's the standard. A $600 compressor becomes a $2,400 line item. A $200 capacitor becomes $800. The labor to install it? That's on top.

Typical quote

$7,500

Actual job cost

$2,300

Money the industry keeps

$5,200

One real example we've seen on a 2-ton AC. Not an average. Just a snapshot of the gap we're closing.

Why it got worse

Wall Street bought your local plumber.

Since 2022, private equity has bought up nearly 800 HVAC, plumbing, and electrical companies across the country. The name on the truck might still say "Family Owned Since 1978." The person deciding your quote is on a spreadsheet in another city.

The Wall Street Journal reported that after these buyouts, homeowners started getting pushed toward full system replacements instead of simple repairs. Because a $12,000 install hits the quarterly number a lot harder than a $180 fix.

The pattern

  • 1.PE firm buys a well-loved local shop.
  • 2.Keeps the name, the logo, the trucks. You don't notice a thing.
  • 3.Rolls out new sales scripts, commission structures, and pricing books.
  • 4.Techs are pushed to sell replacements. Repair rates drop. Quotes go up.
  • 5.Five years later, they sell the whole thing to a bigger PE firm.

How we're fixing it

Information first. Then choice. Then work.

  1. Step 1

    Start with the actual job.

    A photo of your unit tells us the make, model, and size. From there we can write the exact scope of work, no vague 'system needs replacing' language a salesperson can hide inside.

  2. Step 2

    Show you the honest price first.

    Before any contractor sees your info, you see a fair-price range based on what the parts and labor actually cost. That's your anchor.

  3. Step 3

    Make pros bid on your job, not sell to you.

    Vetted, licensed local pros submit real numbers on the identical scope of work. You compare full profiles side by side.

  4. Step 4

    Keep the sales visit out of your living room.

    You book in the app. Nobody shows up to your house to run a pitch. Nobody gets your phone number until you pick them.

What we promise

Four rules we don't break.

We work for you, not the contractors.

Our only job is to represent the homeowner. If a decision is good for pros and bad for you, we don't make it.

We never sell your info.

Lead-gen sites take your number and resell it to five companies who all call you within an hour. We're not that. Full stop.

Pros only pay us when the job is done.

No pay-per-lead. No pay-to-play rankings. A contractor only owes us anything after they've won a job and finished it, so nobody has a reason to spam you.

One place for the whole thing.

Compare, book, message, and pay inside the app. No phone tag. No 'I'll email you the quote' that never arrives.

Who's building this.

Karu Thompson

Runs a marketing agency for home services companies. Spent a year inside real HVAC price books and invoices, which is where the idea came from.

Anna Oss

Worked in operations for a Tampa Bay HVAC company. Saw the pricing and the process from the inside.

Lauren Scott

Helps build the homeowner side of plumb, from the first photo to the booked job.

Ready to see what your job should actually cost?

Drop your email and we'll come back with a real number for your home.